Help desk tips

Help desk tips

We’ve all been there. It’s a busy day in the office, the to-do list is a mile long, and suddenly, a computer snafu stops the workday. It’s frustrating. It feels monumental. It’s time to call for help. Then you sigh and think: How long will THIS take? Will the help...
FTC safeguard rules: Nine required standards

FTC safeguard rules: Nine required standards

In June 2023, the Federal Trade Commission put new standards in place for any non-banking entity that handles customer financial data. Think mortgage brokers, CPA firms, registered investment advisors and car dealerships, for example. In an era when data breaches make...